Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather details you choose to share. This includes your name, company name, email address, telephone number, delivery locations, and any specific preferences for your floral needs. Payment details are also collected when placing orders, though they are securely handled by our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budgeting preferences. This helps us tailor our service to fit your corporate requirements.

Our site automatically gathers certain technical data when you browse. This includes your IP address, browser type, device information, and your navigation through our site. We use this information to enhance site performance and understand how clients access our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer care. This includes processing orders, coordinating deliveries, designing custom arrangements based on your specifications, and communicating about your service needs.

We also utilize information to improve our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

ShaleGroveField respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when required by law.

We may share needed information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually required to protect your information and use it solely for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.

Data Protection Measures

We treat the security of your personal information with utmost seriousness and implement suitable technical and organizational safeguards to protect it. This includes secure storage of data, encrypted communications, and restricted access to personal data within our organization.

Although we employ robust security measures, no online transmission method is totally secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. In line with applicable laws, you may be able to access, modify, delete, or limit how we use your information.

To exercise these rights, contact us using the information provided at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and to understand how visitors use our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings in your browser. However, turning off certain cookies may impact how the site functions. For more details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only ShaleGroveField and our website. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal requirements. When substantial updates occur, we will adjust the "Last Updated" date shown at the top of this policy.

Please take a moment to review this policy from time to time to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.